Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tom Adamczyk Jr

Tom Adamczyk Jr

March 21, 2025

5  out of  5
rating by Tom Adamczyk Jr
"Kim and the team over there at State Farm have been nothing but a pleasure to work with. Any questions I had were answered promptly and in a timely manner. Can’t say enough good things about them. Highly recommend for your insurance needs."
Profile photo of Dewayne Slusher

Dewayne Slusher

March 20, 2025

5  out of  5
rating by Dewayne Slusher
"Dave and Dustin are very helpful and professional. Was a great help in helping me find home coverage at a great price. Highly recommend!"
We responded:
"Thank you, Dewayne, for sharing your positive experience with us. It's wonderful to hear that Dave and Dustin were able to assist you effectively in finding the right home coverage. Your recommendation means a lot, and we're glad to have been able to provide you with great service and pricing. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Austin Preik

Austin Preik

March 19, 2025

5  out of  5
rating by Austin Preik
"Dave hunts for the best rates while making sure I'm actually covered. No problems yet but I'm confident he'll have my back if I need to make a claim."
We responded:
"Thank you, Austin, for sharing your experience. It's great to hear that Dave is providing you with the best rates and ensuring your coverage needs are met. Your confidence in our service means a lot, and we're here to support you whenever you need us."
Profile photo of Terri Mohr-Mattocks

Terri Mohr-Mattocks

March 11, 2025

5  out of  5
rating by Terri Mohr-Mattocks
"What a great customer experience. I have been a State Farm customer for years living in NC and Florida. I had a question about my premium and called and left a message. Sophia returned my call. She listened to my concern and texted me back with a remedy that satisfied my needs. What a great asset Kim Lego has in Sophia as she took the time to satisfy and save a loyal customer. Thank you Sophia ❤️"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Sophia was able to assist you effectively and provide a solution that met your needs. We truly value your loyalty and are grateful to have you as part of our State Farm family. Sophia is indeed a fantastic asset to our team, and your kind words will surely make her day. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Dario

Dario

March 4, 2025

1  out of  5
rating by Dario
"Hola adquirí una póliza para mi auto con la asesora Raquel en noviembre 2023, sin embargo hoy la cancelé definitivamente, lo anterior debido a que inicialmente me dieron un precio de 128 mensual y a los dos meses se incrementó a 328 mensual, es decir casi tres veces el valor pactado, por otra parte solo cubría lo más básico, ni siquiera grúa por emergencia, soy consciente que es mi primera póliza para auto, sin embargo este valor es como pagar una cuota mensual de un credito de vehículo y además con mínimo cubrimiento, muchas gracias por el espacio."
We responded:
"Dario, I am so sorry you had this experience. I would like the opportunity to talk to you about the details of this situation as we typically don't see this happening. I am going to reach out to you and if you would like to call me as well that would be great 904-268-9900. "
Profile photo of Jamie Holmes

Jamie Holmes

March 1, 2025

5  out of  5
rating by Jamie Holmes
"I called to get a new car insurance policy for my family and Dustin was my phenomenal representative. He informed me of discounts that were no brainers and beneficial. You listened to every question I had personal and business related. Thank you for your patience with my busy schedule and getting this finalized as soon as possible. This is also the lowest rates we have paid in years!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Dustin was able to assist you effectively and provide valuable information on discounts. We're glad to have met your needs and appreciate your patience throughout the process. It's great to know that we could offer you the lowest rates in years. Your feedback is invaluable, and we're here to help with any future insurance needs you may have."
Profile photo of jose garcia

jose garcia

February 14, 2025

5  out of  5
rating by jose garcia
"He did a great job"
We responded:
"Thank you, Jose, for your positive feedback! It's wonderful to hear that you had a great experience. Your satisfaction is important to us, and we're glad we could meet your expectations. If you ever need assistance in the future, feel free to reach out."
Profile photo of Genesis Tree Care

Genesis Tree Care

February 12, 2025

5  out of  5
rating by Genesis Tree Care
"Spoke with Hunter Sweat with State Farm, to change my personal automobile insurance. He was amazing, taking time to explain the different features related to the insurance. He was extremely knowledgeable with the automobile insurance and very helpful and patient in setting up my new automobile insurance. You have a great insurance agent with Hunter, Congratulations. Thank you, you have my business. Floye"
We responded:
"Thank you so much for sharing your experience with us. We're delighted to hear that Hunter provided you with such knowledgeable and patient service while setting up your automobile insurance. It's wonderful to know that his efforts made a positive impact on your decision to choose us for your insurance needs. Your feedback is greatly appreciated, and we're grateful to have you as a valued customer."
Profile photo of Taylor Drury

Taylor Drury

January 30, 2025

5  out of  5
rating by Taylor Drury
"Kevin was amazing! He was kind, helpful, communicated well, and didn’t force me to purchase outside of my needs."
We responded:
"Thank you, Taylor, for sharing your experience with Kevin. It's wonderful to hear that he was able to assist you with kindness and clear communication, ensuring your needs were met without any pressure. Your feedback is greatly appreciated and will be shared with Kevin and the team. We're glad to have been of service to you."
Profile photo of Felipe Perez

Felipe Perez

January 22, 2025

5  out of  5
rating by Felipe Perez
"Hunter Sweat was a huge help with our policy changes that covered all of my drivers with a great price for our budget with great coverage. Thank you."
We responded:
"Hi Felipe, Thank you so much for your wonderful feedback! I'm thrilled to hear that Hunter was able to assist you with your policy changes and provide great coverage at a price that fits your budget. We truly appreciate your trust in us and are here to help whenever you need. Best regards, Kim"
Profile photo of Nicole Davidson

Nicole Davidson

January 11, 2025

5  out of  5
rating by Nicole Davidson
"Kevin Kearns was genuine and helpful. He dedicated time and effort to building a rapport and ensuring services were discussed with great detail. Kevin was personable which allowed for me to have a more comprehensive understanding of services offered."
We responded:
"Thank you, Nicole Davidson, for sharing your experience with Kevin Kearns. It's wonderful to hear that Kevin's genuine and helpful approach made a positive impact. Building a rapport and providing detailed information are key to understanding our services, and we're glad Kevin was able to assist you effectively. Your feedback is greatly appreciated!"
Profile photo of Dori Keen

Dori Keen

January 7, 2025

5  out of  5
rating by Dori Keen
"The Kim Lego State Farm team has always been amazing for us. Molly is a rockstar!!! We appreciate you all so much!!"
We responded:
"Thank you so much, Dori Keen, for your wonderful feedback! We're delighted to hear that you've had such a positive experience with the Kim Lego State Farm team. Molly truly is a rockstar, and we're thrilled to know she made a great impression. Your appreciation means a lot to us, and we're here to continue providing the best service possible. If there's anything else we can do for you, please let us know!"
Profile photo of Austin Smith

Austin Smith

January 3, 2025

5  out of  5
rating by Austin Smith
"Molly is fantastic! Give her a raise!"
We responded:
"Thank you, Austin, for sharing your feedback! It's wonderful to hear that Molly has made such a positive impression. Your kind words and high rating are greatly appreciated. We'll be sure to pass along your compliments to her!"
Profile photo of Brittany bates

Brittany bates

December 27, 2024

5  out of  5
rating by Brittany bates
"Kevin was a pleasure to speak with. I had a wonderful experience and very easy transition. Thank you so much Kevin for all your help."
We responded:
"Thank you, Brittany, for sharing your experience! It's fantastic to hear that Kevin made your transition smooth and enjoyable. Your feedback is greatly appreciated, and we're delighted to have been able to assist you."
Profile photo of Cathy Eldridge

Cathy Eldridge

December 17, 2024

5  out of  5
rating by Cathy Eldridge
"My experience with Raquel has been amazing. She is so helpful and was able to answer all my questions. Would recommend working with her again."
We responded:
"Thank you, Cathy, for sharing your experience with Raquel! It's wonderful to hear how helpful she was and that all your questions were answered."
Profile photo of Melissa Sanderson

Melissa Sanderson

December 13, 2024

5  out of  5
rating by Melissa Sanderson
"Dustin is the best agent I have ever worked with. He helped my family find multiple policies for our home and auto. He is so nice and professional. Coming from out of state Dustin found us the right policies and explained them very well. He alleviated any concerns I had and helped me make a smooth transition with my insurance policy. If you need anything, Dustin is your guy."
We responded:
"Thank you so much, Melissa! It's wonderful to hear that you had such a positive experience. Helping your family find the right home and auto policies was a pleasure, and I'm glad I could make your transition smooth and stress-free. If you ever need anything else, I'm here to help!"
Profile photo of cassidy wilson

cassidy wilson

December 11, 2024

1  out of  5
rating by cassidy wilson
"I have a new home about to be under construction. I needed a builders risk policy and homeowners insurance. I reached out to this office and gave my information for quotes. My lender reached out multiple times to this office for quotes. No response. Wasted time. We ended up going with Zurich and the response time was incredible. The professionalism was amazing. I have never used State Farm, and won’t be starting anytime soon."
We responded:
"Cassidy, I would very much like the opportunity to speak to you about this situation. We never want anyone to wait on a quote. I don't see your name in my system. I do have a Cassidy with a different last night but I'm not sure if that is you or not. Please reach out to me at 904-268-9900 or kim@kimlego.com. Thank you"
Profile photo of Terri Hughes

Terri Hughes

December 10, 2024

5  out of  5
rating by Terri Hughes
"This was the most easiest & non stressful process. Kevin was awesome. He went over everything & answered all my questions. He made me feel relaxed not pressured to get something I didn't want. Very friendly. Definitely going with State Farm & will recommend Kevin/ State Farm ."
We responded:
"Thank you for sharing your experience, Terri! It's fantastic to hear that Kevin made the process easy and stress-free for you. We're glad you felt relaxed and well-informed without any pressure."
Profile photo of Joshua Ogony

Joshua Ogony

December 6, 2024

5  out of  5
rating by Joshua Ogony
"Kevin helped me to open a new policy with State Farm, and it was a great experience. He was very professional and efficient."
We responded:
"Thank you for sharing your positive experience, Joshua! It's fantastic to hear that Kevin was professional and efficient in helping you open a new policy. We're delighted that you had a great experience with us!"
Profile photo of Madison Maple

Madison Maple

December 6, 2024

5  out of  5
rating by Madison Maple
"Thank you so much Hunter Sweat! You were fantastic and answered all of my questions. So happy to be going forward with State Farm for my new auto insurance! Thank you again."
We responded:
"Hunter is delighted to hear your kind words! It's wonderful to know that all your questions were answered and that you're happy with your new auto insurance. Thank you for choosing State Farm!"
Profile photo of Brandi Maple

Brandi Maple

December 6, 2024

5  out of  5
rating by Brandi Maple
"Hunter was great! He took the time to explore options and opportunities that would benefit me and my family. Thank you for the customer service that made me a customer today!"
We responded:
"Hunter's dedication to finding the best options for you and your family is truly appreciated! It's wonderful to hear that the customer service made such a positive impact. Thank you for choosing us!"
Profile photo of maurice williams

maurice williams

December 2, 2024

5  out of  5
rating by maurice williams
"Very thorough and helpful agency. Hunter follows up, is very knowledgeable, helps me understand what the policy options/coverage/discounts are and advice on how best to proceed according to my goals. Highly recommended!!!"
We responded:
"Thank you for your fantastic review, Maurice! It's wonderful to hear that Hunter has been thorough and helpful in guiding you through your policy options and coverage. We're delighted that you feel well-informed and supported in making decisions that align with your goals. Your high recommendation means a lot to us!"
Profile photo of FLIP !

FLIP !

November 21, 2024

5  out of  5
rating by FLIP !
"I've had State Farm for car insurance since 1996. When we bought our house in 2004, obviously they were the choice. It's now 2024, and my wife has just passed. While manifestly devastating, I cannot quantify the depth of compassion and care I've received during this process. As I've been dealing with Kenny, who's been phenomenal, and has shared his own experiences to help me know my grief is normal, and all will be ok, it must be noted that the staff as well, has been unerringly kind and empathetic. Finding an individual like this is rare enough, but that the whole staff is equally caring is more than one could possibly ask for. While I can extend a "thank you" to all there, it truly is a type of appreciation that words fail to properly convey. That said, thank you."
We responded:
"Thank you so much for sharing your heartfelt experience. Your long-term trust in us since 1996 means the world, and we're deeply sorry for your loss. It's incredibly touching to hear how Kenny and the entire team have been able to provide the support and compassion you needed during this difficult time. Your kind words about our staff's empathy and care are truly appreciated. We're here for you, and your appreciation is felt deeply by all of us. Thank you!"
Profile photo of Chrissi H

Chrissi H

November 20, 2024

5  out of  5
rating by Chrissi H
"I’m returning to State Farm but new to Kim Lego. I spoke with Kevin. He is awesome!! Thank you Kevin."
We responded:
"Thank you for sharing your experience, Chrissi! We're delighted to hear that Kevin made such a positive impression. Welcome back to State Farm!"
Profile photo of Clara Aldrich.

Clara Aldrich.

November 19, 2024

5  out of  5
rating by Clara Aldrich.
"Hunter was a great help when trying to navigate switching insurance. I will recommend him and the agency"
We responded:
"Thank you so much for sharing your positive experience with Hunter! It's wonderful to hear that he was able to assist you effectively with your insurance switch."