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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristin Ellison

July 10, 2026

5  out of  5
rating by Kristin Ellison
"Awesome customer service!"
We responded:
"Thank you, Kristin, for your wonderful feedback! It's fantastic to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to continuing to serve your insurance needs."
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Krystina Starr

July 8, 2026

5  out of  5
rating by Krystina Starr
"Hunter was fantastic to work with! He was friendly, efficient, and incredibly helpful throughout the entire process. He made everything quick and easy, and even helped me save money on my new policy. I highly recommend working with him!"
We responded:
"Thank you so much for sharing your experience with Hunter! It's wonderful to hear that he was able to provide friendly and efficient service while helping you save money on your new policy. Your recommendation means a lot to us, and we're delighted to know that the process was quick and easy for you. We appreciate your feedback and look forward to assisting you in the future."
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Sagar Vijapura

July 2, 2026

2  out of  5
rating by Sagar Vijapura
"I had a great experience working with Hunter at State Farm. He helped me find competitive rates for both home and auto insurance, and took the time to explain everything clearly without rushing or pressuring me. It really felt like he had my best interest in mind. I appreciated his transparency, responsiveness, and calm approach. Highly recommend if you’re looking for someone knowledgeable and easy to work with.

UPDATE: Unfortunately after the sales process, the customer service has been very underwhelming."
We responded:
"Thank you for sharing your positive experience with Hunter. It's wonderful to hear that he was able to assist you with both home and auto insurance while ensuring you felt informed and comfortable throughout the process. Your recommendation and kind words about his transparency and responsiveness mean a lot. We’re glad to have been able to meet your needs effectively."
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KingWasabi

July 1, 2026

5  out of  5
rating by KingWasabi
"Hunter made switching insurance companies 10 times easier. Great communication and follow ups. I felt safe and secure proving my information to a local trusted insurance provider. Extremely good customer service, I am very happy with my experience and would recommend this place hands down before any other website. If i could leave 6 stars id give it."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Hunter made the process of switching insurance companies so much easier for you. We take pride in ensuring our customers feel safe and secure, and it's great to know that our communication and follow-ups met your expectations. Your recommendation means a lot to us, and we're delighted to have provided you with such a positive experience."
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Kevin Mohammed (wats4dinner)

July 1, 2026

5  out of  5
rating by Kevin Mohammed (wats4dinner)
"Great service! Hunter was patient and very detailed in every way. He worked through my busy schedule and was quick to response on all my questions. Never got that from my progressive agent. Thank you"
We responded:
"Thank you, Kevin, for sharing your positive experience with us. It's wonderful to hear that Hunter was able to assist you so effectively and accommodate your busy schedule. We strive to provide detailed and responsive service, and it's great to know we met your expectations. Your feedback is greatly appreciated."
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PJ Slay

July 1, 2026

5  out of  5
rating by PJ Slay
"Kevin Kearns was so helpful and knowledgeable and saved me some money on insurance from my previous insurance and with more benefits thank you brother."
We responded:
"Thank you, PJ, for sharing your positive experience with Kevin Kearns. It's wonderful to hear that he was able to assist you effectively and help you save money while providing more benefits. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Morgan

June 24, 2026

1  out of  5
rating by Morgan
"I've been trying to get my renters insurance updated since May 14th. Last I heard was, "I will forward your request to an agent in our office as I do not write policies." I have emailed agents twice since then."
We responded:
"Hi Morgan- I would really love the opportunity to talk to you about this one star review. I don't have any information to contact you - would you please call me at 904-268-9900? Your business is important to me and I want to hear about your experience. Thank you "
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Farhad Sultani

June 24, 2026

1  out of  5
rating by Farhad Sultani
"The worst management and not responsive waste of time"
We responded:
"Mr Sultani, I know we are contacting State Farm to address the billing concern. If you could, please call me tomorrow so we can discuss?
"
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Eric De Armas

June 18, 2026

5  out of  5
rating by Eric De Armas
"Great job Kevin, made the process very easy & was professional."
We responded:
"Thank you, Eric, for sharing your positive experience with Kevin. It's wonderful to hear that the process was easy and professional for you. Your feedback is greatly appreciated."
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Marty Goodwin

June 18, 2026

5  out of  5
rating by Marty Goodwin
"Incredible service! Love working with this team! Very responsive and great advice!"
We responded:
"Thank you, Marty, for sharing your positive experience with us. It's wonderful to hear that you appreciate our team's responsiveness and advice. Your feedback motivates us to continue delivering excellent service. We look forward to assisting you with your insurance needs in the future."
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Will schmitz

June 5, 2026

2  out of  5
rating by Will schmitz
"Finally came through originally very slow to respond."
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Marcelo Mota

June 5, 2026

1  out of  5
rating by Marcelo Mota
"I trusted this agent and was led to no home insurance, I’ve been with GEICO for many years till Kim Lego agency convinced me to switch my home insurance to one of their partners, I was in the middle of a bathroom renovation and they(Kevin) said it would not be a problem, long story short, few weeks after I received a letter from the new insurance warning me about a upcoming cancellation, they tried to resolve the problem but no other ins would start a new insurance with any renovation done in the house, my insurance got cancelled because I couldn’t finish the bathroom on time, had to be rushed to purchase stuff for the renovation that was in stock because I couldn’t wait for custom order on the materials we really wanted just to speed up the process, horrible experience, we sign up with a agent thinking they will guide you through situations to AVOID this basic problem, well, this agency did not have the experience enough to guide me to the right direction and let me on my own looking for someone to insure my house again, thank god I found one after awhile wo home insurance, I would not recommend this agent due to not supporting me on the troubles I got from their lack of experience in lead me to that cancellation."
We responded:
"Mr. Mota, I tried to contact you but we were unable to connect. I would love to speak with you about this situation. Your business is important to us. Please contact me when you are available. "
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John McQueen

June 2, 2026

5  out of  5
rating by John McQueen
"Andrew Vos from State Farm was absolutely amazing to work with. He took the time to thoroughly explain all of my coverage options and made sure I understood exactly what was included in my policy. He was patient, knowledgeable, and genuinely focused on making sure all of my insurance needs were met.

What impressed me most was his attention to detail and his willingness to answer every question I had without making me feel rushed. Andrew provided excellent customer service and gave me confidence that I have the right coverage for my situation.

I highly recommend you call Andrew and set up an appointment to discuss your insurance needs. Thank you for making the process easy and stress-free!"
We responded:
"Thank you, John, for sharing your experience with Andrew Vos. It's wonderful to hear how he took the time to explain your coverage options and ensured you felt confident in your policy. Providing excellent customer service and attention to detail is something we strive for, and it's great to know Andrew made the process easy and stress-free for you. Your recommendation means a lot, and we're glad to have met your insurance needs."
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tim markle

May 26, 2026

5  out of  5
rating by tim markle
"Hunter was very easy to talk to and very professional"
We responded:
"Thank you, Tim, for sharing your positive experience with Hunter. It's great to hear that he was easy to talk to and professional. Your feedback is appreciated and helps us continue to provide excellent service."
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Armin Radoncic

May 21, 2026

1  out of  5
rating by Armin Radoncic
"Coverage is what it is but this particular location seems you can never reach a person when you call in & when you leave a voicemail, people do not call you back. Not the best customer service at this location!!! Nice people when you can actually reach them but good luck."
We responded:
"Armin, Thank you for your feedback. I know you spoke with my office manager and I hope we were able get all of your concerns addressed. Please know we appreciate your business. "
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Deborah Sharpe

May 19, 2026

5  out of  5
rating by Deborah Sharpe
"Mr. Kevin Kern receives a 5 star rating from me for the following and he will be highly recommended:
Listening
Humility
Kindness
Providing what is ask
Very knowledgeable
All around GREAT GIFTED Young Man!
Blessings on a you and your family😊🙏🏾"
We responded:
"Thank you so much for your wonderful feedback about Kevin. It's fantastic to hear that his listening skills, humility, and kindness made such a positive impression. We're delighted that he was able to meet your needs and provide knowledgeable service. Your recommendation means a lot to us, and we're grateful for your blessings."
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Vanessa

May 15, 2026

5  out of  5
rating by Vanessa
"Kevin was the best! So nice and didn’t treat me like a bad driver lol like most insurance companies do i appreciate him for sure! Thank you for helping me today!"
We responded:
"Thank you, Vanessa, for sharing your experience with Kevin. It's wonderful to hear that he made you feel comfortable and appreciated. We strive to provide a supportive and understanding environment for all our clients. Your feedback means a lot to us, and we're glad we could assist you today."
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Roger Shah

May 13, 2026

5  out of  5
rating by Roger Shah
"Kevin provided absolute top-tier professional service. He helped me navigate my policy options with transparency, making sure I got the best coverage without any unnecessary addons. He is professional, incredibly easy to work with. Thank you Kevin."
We responded:
"Thank you, Roger, for sharing your positive experience with Kevin. It's great to hear that he was able to assist you with clarity and professionalism, ensuring you received the best coverage for your needs. Your feedback is truly appreciated, and we're glad to have been of service."
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Sarah Hassell

May 8, 2026

5  out of  5
rating by Sarah Hassell
"I’ve had an excellent experience working with my State Farm agent, Kory. He took the time to clearly explain my options, answer all of my questions, and make sure I felt confident about my coverage."
We responded:
"Thank you, Sarah, for sharing your positive experience with Kory. It's wonderful to hear that he was able to clearly explain your options and ensure you felt confident about your coverage. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Theresa Feasel

April 30, 2026

5  out of  5
rating by Theresa Feasel
"Kevin was absolutely amazing! As I am a novice at understanding the ins and outs of purchasing insurance coverage, Kevin took the time to walk me through the process and was able to provide policies with more coverage for less money. It could not have been any easier and I now have better coverage for less…both home and auto! Such a pleasurable experience!"
We responded:
"Thank you for sharing your experience, Theresa. It's wonderful to hear that Kevin was able to guide you through the insurance process and find you better coverage at a lower cost. Providing clear and helpful service is important to us, and we're glad to know it made a difference for you. Your feedback is greatly appreciated!"
Profile photo of Miranda Williams

Miranda Williams

April 30, 2026

5  out of  5
rating by Miranda Williams
"Very helpful. I think her name was Jenny not Kim. She was able to help me lower my monthly bill by $55."
We responded:
"Thank you, Miranda, for sharing your experience. It's wonderful to hear that Jenny was able to assist you in lowering your monthly bill. We appreciate your feedback and are glad to know you found our service helpful. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Alan Williams

April 20, 2026

5  out of  5
rating by Alan Williams
"Kevin was nothing short of amazing! He was able to get us a good home owners rate as well as get our car insurance cut in half from our current plan. Can’t recommend Kevin enough."
We responded:
"Thank you for sharing your experience, Alan. It's wonderful to hear that Kevin was able to assist you with both your homeowners and car insurance needs. Your recommendation means a lot, and we're glad to have provided you with a positive experience."
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Chitra Vish

April 13, 2026

5  out of  5
rating by Chitra Vish
"Spoke with Anecia about some issues I've been having with a claims process. She was not only helpful in reassuring me but also was patient and kind enough in answering all my questions. She even followed up with a call back on next steps! So glad I get to work with people like Anecia that care about a customer like me! Thank you, Anecia for caring, keep up the great work!"
We responded:
"Thank you, Chitra, for sharing your experience with us. It's wonderful to hear that Anecia was able to assist you effectively with your claims process. Her dedication to providing thorough and compassionate service is something we truly value. We're delighted to know that you feel supported and cared for by our team. Your feedback is greatly appreciated and will be shared with Anecia and the rest of our staff."
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Chris Rutherford

April 9, 2026

5  out of  5
rating by Chris Rutherford
"Spoke with Kevin Kearns about Truck insurance. He was able to get me into a policy saving me $100.00 over an exsisting policy. He was professional, courteous, and helpful during the process.
Thank You Mr. Kearns. Your help is greatly appreciated.
Thank You.
Chris D Rutherford"
We responded:
"Thank you, Chris, for sharing your positive experience with Kevin. It's wonderful to hear that he was able to assist you in finding a policy that offers savings while providing the service you deserve. Your feedback is greatly appreciated, and we're glad to have been of help in your insurance needs."
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Tiffany Reed

April 7, 2026

5  out of  5
rating by Tiffany Reed
"Kevin did everything to help me with a great policy that fit my budget he was very polite and professional"
We responded:
"Thank you, Tiffany, for sharing your experience with us. It's wonderful to hear that Kevin was able to assist you in finding a policy that fits your budget while providing polite and professional service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."